Everything about how your data is collected, stored, and accessed at batbaj — explained in plain English, right here. No hidden clauses.
Six Core Pillars of Privacy Protection at batbaj
By using batbaj.best, you agree to this Privacy Policy. This policy was last updated on 1 January 2026. You will be notified on your registered mobile number whenever any changes are made.
Batbaj.best ("batbaj", "we", "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, and protect your personal information.
By using our website or app, you agree to this Policy. If you are under 18, you are not permitted to use this platform and no information will be collected from you.
Batbaj complies with applicable data protection regulations in Bangladesh and international privacy standards. We believe your data belongs to you — we only use it to provide our services.
Batbaj collects information in three ways — what you provide directly, what is automatically collected as you use the platform, and what comes from payment providers.
Information you provide directly:
Automatically Collected Information:
| Data Type | Reason for Collection | Mandatory? | Retention Period |
|---|---|---|---|
| Name & Mobile | Account Management | Yes | While account is active |
| Date of Birth | Age Verification (18+) | Yes | 5 years after account closure |
| NID/Passport | KYC Verification | Where Applicable | 7 years (legal obligation) |
| Payment Information | Transaction Processing | Yes | 7 years |
| IP Address | Security Verification | Automatic | 90 Days |
| Betting History | Service Improvement | Automatic | 3 years |
Batbaj uses your data only for specific, defined purposes. Details are outlined below:
Batbaj does not sell your data. However, limited information may be shared with specific third parties as necessary to operate the service.
Batbaj never shares your personal data with marketing companies, data brokers, or unknown third parties. This is a strict policy we uphold without exception.
Batbaj uses cookies to improve your browsing experience. Cookies are small files stored in your browser.
Types of cookies we use:
Batbaj does not use third-party tracking pixels or cross-site tracking. Your activity is never tracked across other websites.
Batbaj uses multiple layers of technical security to keep your data protected.
That said, no platform can guarantee absolute security on the internet. Keeping a strong password, enabling two-factor authentication, and being cautious when logging in on public Wi-Fi are all important steps you can take to protect yourself.
As a registered batbaj user, you have the following rights regarding your personal information:
If a minor's information has been collected by mistake, the parent or guardian should contact support immediately. We will delete all such data promptly.
Batbaj may update this Privacy Policy from time to time. You will be notified in advance of any significant changes.
For any privacy-related questions or concerns:
When signing up on any platform online, most of us skip past the privacy policy — it feels long, complicated, and easy to ignore. But batbajthings work a little differently here. This policy tells you exactly what happens with your data, in plain English — no legal jargon.
A common question we hear is — does batbaj share my mobile number with others? The answer is no, never. Your mobile number is used only for OTP verification, important security alerts, and support contact when you request it. It is never passed to any advertising company or third party. batbaj's business model does not rely on selling user data.
Many users are hesitant about KYC verification — it's natural to feel uneasy about submitting a copy of your national ID. At batbaj, KYC data is stored on a separate encrypted server, completely isolated from the main gaming database. Only designated staff working in the KYC department can access this information, and every access is logged.
Payment information is worth addressing separately. Your bKash or Nagad number is partially masked in batbaj's system — only the first and last few digits are visible, with the rest hidden. All communication with the payment gateway is fully encrypted and token-based — your actual account details are never transmitted directly.
How long is gaming history kept? Three years. During this period, batbaj analyzes your betting patterns in order to provide responsible gaming protections. If a player's behavior raises concern — such as a sudden spike in deposits or repeated late-night extended sessions — the support team may reach out in a friendly, non-intrusive way. It's all done with your wellbeing in mind.
Device and IP information is collected primarily for security purposes. If a login to your account is detected from an unfamiliar device or country, an automatic alert is triggered — an important layer of protection for your account. This data is deleted after 90 days and is not retained for long-term profiling.
Your rights deserve a proper explanation. Many platforms stall for months when a data deletion request comes in. At batbaj, the process takes a maximum of 7 business days. After an account is closed, all data beyond what is legally required (payment history is typically retained for 7 years as required by law) is permanently deleted.
By reading this Privacy Policy, you've shown that you're an informed user — and batbaj respects that. Keeping your data safe is something we take seriously every day, not just because the law requires it, but because it reflects who we are.
These rights can be exercised at any time, for any reason
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